Refund Policy

It is important to JazzyAndGlitzy that you are happy with your purchase and we'll do our best to resolve any issues. 
Pictures are enlarged to show details and may not show the actual size on your screen. Please refer to the measurements for the actual size. All items are described in detail with reference to size and color. Please contact me if you have any queries.

If you wish to return an item, you must contact me within 2 days of receipt of the item through customerservice@jazzyandglitzy.com with the order number as a reference. 

For returns there will be a 25% restocking fee to cover our transaction fees & labor or any other charges to make and ship your order. Amount, less the 25% restocking fees and shipping, will be credited on receipt of the returned package. Customer is responsible for return shipping.
- The returns must be shipped back within 1-2 working days of contact for return. 

Items returned MUST be sent in original packaging and unused at the buyer's cost. Refunds will not be given if goods are damaged due to poor packaging or sent without the original box and packaging. Customer is responsible for shipping expenses on both exchange and returns.
- It is strongly recommended that returns are sent back with tracking. No refunds will be made on items lost in the mail.

Non-confirmed returns won't be refunded

We usually start to organize and work on orders right away, if you didn't receive your shipping notification you can contact us to cancel your order..

ITEMS NOT EXCHANGEABLE OR RETURNABLE
We do not strictly exchange or take back on:
Custom orders
Custom quantities 
Bridesmaids sets
Used jewelry (if you contact us after 2 days of receipt of the item, we assume that it is an used jewelry)
Sale Items

The buyer is responsible for all duties and taxes incurred or any damage occurred during shipment.